VK FAQ Bot for Employees

A bot automating answers to frequently asked questions handled by the HR department and support service. It uses RAG to search the knowledge base.

Key features:

• Answers to questions about company documents
• VK Long Poll API integration
• Dialog logging and metrics
• Easy migration to any LLM

Technologies:

Python, VK API, YandexGPT, ChromaDB

Result:

HR and support teams offloaded — 80% of routine questions automated.