Russo-Balt — Virtual Dealership Consultants

The task was to bring information about vehicles, servicing and vacancies together in one place and help visitors find answers quickly.

The website has three roles:

• The receptionist welcomes visitors and helps them choose the right topic.
• The customer adviser answers questions about vehicles and servicing.
• The HR assistant answers questions about vacancies and employment.

Conversations follow prepared scenarios and project materials. The system identifies the topic, selects a response and switches between roles. If it cannot find a suitable answer, it asks the visitor to clarify the question or contact a specialist.

The current demonstration runs in the browser without calling a language model. Prompts and knowledge bases have also been prepared for a separate AI-powered version.

Technologies

HTML, CSS and JavaScript; n8n and a language model API for the AI-powered version.

Result

A working demonstration website with a vehicle catalogue and three scenario-based consultants. The company and data are fictional.